Fixing Text Box Issues in Bb Tests

April 4, 2012 in BB Tutorials, BB Tutorials, Distance Learning, Faculty, Student, Uncategorized

photo credit: Hernan Vargas

I have received recent reports of students having trouble with text boxes within Bb tests and quizzes. A few students have reported that they can type their answer for item 1, but they are unable to enter text for any of the following test items using text boxes.

This is caused by an incompatibility problem between Bb 9.0 and the latest release of Microsoft Internet Explorer (9) and Mozilla Firefox (11) web browsers. Students using older versions of these browsers will not experience any text box issues in their tests.

There are two possible solutions:

1. Students may turn off the text editor feature in Bb. This is easily done. Please watch the video at this link for directions: http://screencast.com/t/C6EsadPZ

or

2. Students may download Google’s Chrome browser. Then, use the Chrome browser to open Bb and take the test.

This incompatibility problem will be fixed when we move to Bb 9.1 on May 12th.

Ken

Ken Fairbanks
Director of Distance & Distributed Learning
Wytheville Community College